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i-TRACS (Voice Messaging)
What Is It?
i-TRACS is Messaging Ltd's proprietary interactive -Training, Recruitment and Communication System for voice messaging. When you use i-TRACS powered by Messaging Ltd in your business, you are harnessing the network building power of the latest multi media messaging technologies for training, recruitment and communication.
But what does this mean?
Voice Messaging is a powerful and proven communication tool designed to help you build your business faster, increase your revenue and save valuable time & money.
It allows you to gain access to the 'fast track' information broadcast by your leaders and company principals.
You can pick up these messages from any touch-tone telephone, anywhere in the world. You can also reply to messages from other users or send a message to another user or your entire group. What's more, with Messaging Ltd's unique i-TRACS Mailbox service you can do all this for the price of a local rate call in the UK.
Voice messaging is similar to e-mail but without the constraints of having a dedicated line, a PC, keyboard skills and a basic knowledge of how computers work. With voice messaging all you need is access to a touch-tone telephone. Quite simply, if you can use a telephone you can use i-TRACS.
It's easy - you just choose what you want to do by following our simple recorded voice prompts and pressing the keys on your telephone keypad.
What Are the Benefits?
It's much more than just receiving messages. You and all your colleagues can be part of the voice messaging network, so you can communicate with each other at local rates, 24 hours a day without disturbance or interruption.
i-TRACS provides real, interactive, 2-way communication:
REPLY to messages at the touch of a button. No numbers to remember or look up. Costs less than a separate telephone call and you can reply whenever you like, without fear of disturbing the sender.
SEND messages to other individuals. Need to pass on some information to a colleague late at night, but don't want to wake their whole household? Send a message. Need an answer/information from a colleague but not got time to get involved in lengthy chit-chat? Send a message from your mailbox to theirs.
SEND messages to groups of people. No need to contact people individually with separate telephone calls or faxes. This is time consuming, expensive and laborious. Send a message to a group of people in one short, local rate call.
COPY messages you have received to other individuals or groups. This is particularly useful if you have received an important message that may be of value to several colleagues or a team of people. No need to ring them individually to relay the information, just copy the message to them and let them hear it for themselves. At the touch of a button you can also pass on to others messages that you may not have time to deal with yourself.
ONE CENTRAL MESSAGING POINT Divert all calls to your i-TRACS service so you no longer need separate answer machines, call minders etc. It takes your calls 24 hours a day, 365 days a year. i-TRACS never disturbs you at home or work and is always there for you to take your messages. You need never miss an important call again.
ADVERTISE your mailbox number so that you can better recruit new members to grow your business. With your i-TRACS number, you need not give out your private home number while creating a professional image with a specially recorded, business-like greeting on your i-TRACS service.
Why Choose the Messaging Ltd i-TRACS Service?
In the UK, Messaging Ltd provides you with an 0845 number to access your service at local call rates. This means you can communicate with people across the UK, and internationally, at local rates.
You can also use this number on your business cards, letterheads, advertisements and so on. This number does not have to change if you move house or offices.
With an 0845 number you can market your company nationally, or in areas in which you have no physical presence, whilst maintaining a local identity. An 0845 number makes your customers feel you're 'on-the-doorstep' - accessible and cost-conscious in one. 0845 numbers show you are committed to customer care and they enhance your professional image.
In the Republic of Ireland, or if you are a UK customer who would prefer not to use an 0845 number, you can choose a number from one of 14 area codes in the Repblic of Ireland or one of over 50 area codes in the UK. We are the only UK service provider to offer these features.
Our system takes multiple incoming calls. If people call at the same time they can always leave you a message, without experiencing the busy tone.
You can customise your service to suit your individual business needs or you can upgrade your service at any time to include Fax Messaging or some of our other useful communications products and services.
The Messaging Ltd i-TRACS service offers great features such as:
TOLLSAVER - when you dial your mailbox it will ring (4 times) if there are no new messages. This allows you to hang up before a connection is made so you do not incur a minimum call charge.
LISTEN MESSAGE OPTIONS - when listening to your messages you can pause, rewind, repeat and return to previous messages at the touch of a button.
A PRE-RECORDED HELP FEATURE - which you can access at any time just by pressing a key. This explains the feature you are using and the options available to you.
When sending messages you can mark them:
URGENT - The first message the recipient will hear
CONFIDENTIAL - The recipient will not be able to copy this message to another user
REPLY REQUESTED - The system will tell the recipient you have requested a reply and if the message is not replied to, the system will inform you when the message was listened to.
FUTURE DELIVERY - You can key in the date and time you want the message to be sent.
There is no minimum contract period. This means you can cancel at any time just by calling or writing to us.
Is The Technology Reliable?
Messaging Ltd uses Comverse's TRILOGUE Infinity platform. Comverse is the leading provider of software and systems that enable multimedia value added services in wireless and wireline networks, and is the platform of choice for Vodafone, France Telecom, Deutsche Telecom and AT&T, to name a few.
How Much Does It Cost?
There is a low one-off payment for your messaging telephone number and a small monthly fee. For full price details please contact our friendly customer services team.
How Do I Order My i-TRACS Service?
Simply call our friendly Customer Services team on 0845 873 6060 (UK), Dublin 617 7120 (ROI) or 08000 234 570 (Holland). Your service can be ready within 24 hours and you will receive confirmation through the post along with simple user instructions. (Remember there is no equipment to buy or install.)
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